Shipping Terms

Thank you for choosing our clothing website for shopping. To make sure you understand our shipping policy, please read the following terms carefully.

1. Shipping Range
   We offer shipping services within the United States and internationally. All orders will be shipped from our warehouse.
2. Shipping Time
   Domestic Shipping in the United States:
   General processing time is 1-2 business days.
   Standard shipping (such as USPS, UPS, FedEx) is expected to be delivered within 3-7 business days.
   Expedited shipping (just select) is expected to be delivered within 1-3 business days.
   International Shipping:
   Processing time is 1-2 business days.
   Estimated shipping time varies by country, usually between 7-21 business days.
   Please note that international orders may be affected by customs delays.
3. Import and Export Standards
   Domestic Shipping: We follow US federal shipping regulations and all products meet US safety and quality standards.
   International Shipping: All international orders are subject to the import and export regulations of the destination country. Please confirm the import restrictions and tax policies of your country. Customers may be responsible for customs duties and other related fees at the destination.
4. Logistics and Transportation Partners
   We work with several well-known logistics companies to ensure that your order is delivered safely and quickly, including:
   UPS: Provides reliable domestic and international transportation services.
   FedEx: Provides fast delivery options, suitable for urgent orders.
   USPS: United States Postal Service, suitable for economical transportation.
   DHL: International express service, suitable for overseas orders.
5. Shipping costs
   Shipping costs vary according to order weight, destination and shipping method. Shipping costs are automatically calculated at checkout.
6. Order Tracking
   Once the order is shipped, we will send the tracking number by email, and you can check the order status at any time.
7. Return and Reissue Policy
   If the order is damaged or lost due to transportation problems, please contact us within 7 days after receiving the goods, and we will provide you with a solution.
8. Contact Us
   If you have any questions about shipping terms or need further assistance, please contact our customer service team via the following methods:
   Email: oceanusglobalretailhub6@gmail.com
   Phone: +60175325667
   Thank you for your support and wish you a happy shopping!